Intel® On-site Repair for Servers next business day service is now available in all 50 states of the U.S.

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Network Appliance Company

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Intel® On-site Repair for Servers next business day service is now available in all 50 states of the U.S.

07-Dec-2011

Help keep your server infrastructure running smoothly
You need assurance that you can depend on the servers that power your company. This means you must have access to world-class support throughout the equipment life cycle, with expertise that resolves issues quickly to minimize downtime.

Along with high product quality, customers consistently report that they buy Intel® Server Products because of the service and support they receive.3 With your distributor’s or reseller’s on-site repair offering, you instantly get a trusted vendor for fast, consistent, and easy-to-use repair services, when and where you need them.

  • Safeguard server uptime:An on-site repair contract covering the system for three years.4
  • Tap into troubleshooting expertise:Trained technicians who can get in direct contact with Intel if needed, for added confidence for even the toughest issues.
  • Ensure simplicity in the repair process:When you need it most, relying on the trusted Intel name to resolve problems quickly.

On-site repair backed by Intel makes your distributor or reseller a “one-stop shop” for server products and support.

Rely on flexible, world-class on-site repair

On-site repair services are provided by a third party for Intel white-box servers. The contract provides coverage for three years. Intel helps diagnose the issue, and a technician will replace the faulty hardware on-site.

Coverage for a wide variety of Intel® Server Systems
On-site repair is available for all current5 and future generations of Intel Server Systems and Intel® Modular Server systems.

Part of the comprehensive support backed by Intel
Intel support provides extensive resources to customers and on-site repair providers, who also have free access to the following online services:

  • Download Intel® software, drivers, and utilities
  • View tested third-party compatibility lists
  • Retrieve technical specifications and other documentation
  • Purchase spare parts online

With on-site repair, you can have increased confidence in the day-to-day operation of your server infrastructure. That is one less thing to worry about as you work to make your business thrive.

Key features

  • 24x7 phone technical support
  • Next business day on-site replacement
  • World-class up-time assurance
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