Sales Administrator – North Andover, MA

Summary Description

The Sales Administrator is responsible for supporting the Sales & Marketing group. Candidate must have excellent organizational and multitasking skills, have a deep knowledge of customer service best practices, and be a team player.

Principal Responsibilities:

  • Sales and Marketing Teams Support:
    • Assist with creating presentations for team members
    • Create monthly sales report
    • Assist with trade shows
    • Coordinating team schedules and meetings
  • Customer Support:
    • Confirming Customer orders and ensuring they match the quote given and all data is accurate
    • Enter customer orders in the ERP system (Epicor)
    • Save to Customer PO shared directory
    • Update customers on various statuses (delivery, inventory levels, etc)
  • Sales Order Acknowledgement:
    • Respond to customers (via email) that their orders have been received
    • Confirming pulls
    • Send tracking to customers EOD daily

Knowledge and Skills Required:

  • Administration:
    • Excellent MS Office capabilities, especially Word and PowerPoint
    • Must be comfortable interfacing with customer contacts
    • Excellent verbal and written communication skills with all levels in the company
  • Interpersonal/Communication:
    • Must work well in a team environment.
    • Must be able to remain highly motivated and productive while operating independently

Experience Requirements

  • Associates Degree or related work experience
  • 2+ years of related work experience in an office environment

Please send your resume to: hr@networkallies.com. Subject: Sales Administrator