Technician – North Andover, MA

Summary Description

The Technician is responsible for assembly, build/configuration, and test of computer systems and embedded appliances, while adhering to Network Allies process documents. Has knowledge of commonly used concepts, practices, and procedures. Relies on instructions and pre-established guidelines to perform the functions of the job and utilizes his/her experience and judgment to plan and accomplish goals. Works under general supervision while allowing a certain degree of creativity and latitude.

Principal Responsibilities:

  • Build computer server systems and embedded appliances from scratch using off-the-shelf industry standard components. Install motherboards, processors, memory, hard disks, and assorted IO cards, format and RAID disks, drives, and loading operating systems.
  • Upgrade the BIOS and firmware motherboards and control adapters, format, and RAID HDDs.
  • Deploy Windows and Linux operating systems.
  • Install customer applications.
  • Performs standard and customer specific testing processes on a variety of equipment and record results. May recommend changes in testing methods or equipment changes.
  • Troubleshoot problem areas in a timely and accurate fashion.
  • Ensure the thoroughness and accuracy of the work instructions. Contribute to the development of work instructions.
  • Work closely with New Product Engineers on prototype builds. Support product qualification. Collaborate with engineering to ensure all procedures, work instructions, tests, and special tools are in place.
  • Monitor test yield rate data and initiate corrective action as required.
  • Maintain working knowledge of products and/or services.
  • Other Duties: Perform other duties as assigned or requested.

Knowledge and Skills Required:

  • Understanding and knowledge of basic computer assembly techniques.
  • Working knowledge in MS OS: Windows Server 2003/2008/2010/2013, Windows XP is desirable. Linux experience is a plus. Familiarity with Semantic Ghost replication techniques.
  • Knowledge of industry-specific tests (Intel PCT, PC Check) and testing equipment (KVM’s).
  • Excellent oral and written communication skills and the capability to produce detailed reports.
  • Commitment to excellence and high standards.
  • Knowledge of the ISO 9001/2015 standard.

Experience/Education Requirements:

  • Minimum ASEE, BSEET, or Technical School and equivalent experience.
  • Experience in PC assembly and manufacturing.
  • Mechanical experience is a plus.
  • Strong manufacturing knowledge.
  • Experience working in a development environment.
  • A+ Certification preferred.

Please send your resume to: hr@networkallies.com. Subject: Technician